Impeccable communication and transparency. Tracy is clearly as enthusiastic and in love with these cats as you be when you get yours. The constant updated photos of each potential kitten as they grow along with the detailed open personality info really helps you fall for and feel confident in your choices when it comes time to select. Purchase process is very clear and fair. Applications and contract to even be considered ask detailed questions that really show how much they care about the futures of their babies. Even the enthusiasm to share in my joy when I share updates about my kitten is appreciated. It’s nice to gush about your new baby with someone who loves them just as much.